Anchor ECM

Manage the Lifecycle of your Content to improve efficiency

Our e-document and process managment (e-DPM) software provides the tools you need to capture and manage documentation, electronic records and business processes that cross departmental and global boundaries. Using the e-DPM’s easy-to-configure platform, your organization will experience greater operational efficiency when documentation and data is readily available to service internal and external customers.

Two Key Use Cases Solved with e-DPM

  1. When your customer service staff works with a customer, do they regularly have to call the customer back because they need to find documentation in a filing cabinet, in an email or in an archaic file system?
  2. As a manager, is it hard for you to track down the status of a business process because you are not sure who the last person that was in an email thread?

The e-DPM system is great for managing documentation, unstructured data, and the workflow of business processes, and will help you to resolve the above organizational challenges and:

  • Capture at the Source
  • Manage & Organize
  • Automate to Reduce Work
  • Retrieve Documentation When You Want

 

Interested In E-Document Management?

Capture At The Source

Companies often acquire paper documents, electronic files, data in forms, and other documentation at the source of where these items are being generated.  Whether a client is looking to capture high volume or low volume, private or public sources, we can help to automate a client’s business processes and document capture where they begin with our e-DPM software and tools.

Using e-DPM, acquisition of documentation can occur through channels of automation or human intervention. The breadth of our e-DPM capture tools allows companies to use a suite of robust and best-in-class scanning software, document and form import utilities, and applications to meet their specific needs. 

Manage & Organize

Companies that want to increase their organizations’ efficiency need the means to organize, manage, and process content.

When managing content in E-DPM, our clients leverage metadata to organize and group unstructured content to ensure smooth users’ consumption. Our solutions allow our clients to more efficiently manage their workflow and provides them the flexibility to assign tasks to approve the publication of content for use by the right users.

Automation To Reduce Work

Adding automation to any redundant part of our clients’ processes is a cost-effective strategy.  Companies that incorporate automation often save on direct labor costs and improve the consistency in their business processes.

Your goal should be to remove or minimize human intervention to increase timely and accurate data processing.  Throughout the entire life cycle of your content, your company can use automation to organize your content intelligently. Reduce labor by using services to relate or move content and perform calculated changes to metadata. At the end of the content lifecycle, use record retention rules and automation to delete, archive, or purge content that is no longer needed.

 

Retrieve Documentation When You Want

Use e-DPM’s user interface to streamline the consumption of information and enable your organization to find documentation when they want it. To simplify the consumption of content, securely publish panels of information to each team of people that is relevant and specific to the role they play in the organization. Your group can rapidly find documentation or check on the status of content to service customers by using the search fields placed on every screen.

Capturing information at the start of a business process in an ECM system like e-DPM allows for immediate access and traceability into the process. Organizing, searching, and workflow enables your team to have information at their fingertips, allowing your organization to impress and maintain your customer’s loyalty.