Complex=Failure.  Making a process simple increases the ability of systems users to be productive. 

Constituents and users simply want to be able to find and use the information to complete a task and then do it repeatedly throughout the day. The ease and speed to locate and use information, the more likely a successful adoption. 

The concept of Contextual Presentation is not limited to retrieval of content and data but also extends to the interactions with constituents, service providers, vendors and other third parties who submit data to your organization through static and dynamic forms.

The e-Document software’s i-Forms enable clients to design interactive forms that change context based upon live sessions of input.  Clients are able to design forms that replicate the actual use of the application screens themselves. And the business rule logic running in the background enables the form to interpret responses and on the fly intelligently change subsequent fields to assure the data collected is accurate, relevant, and ready to auto populate a line of business application.

An example of this is a State Agency managing service provider licenses. Based upon the initial checkbox of services, the form changes and presents only the questions related to those services available to the individual. Intelligent forms eliminate user confusion, reduces support calls to the agency, increases provider satisfaction, increases the accuracy rate of responses and reduces the cost to process a license request.

Innovation is great but it must create value within the targeted audience and encourage usage. Our e-document  is cost effective and accessible to businesses.

Keeping it simple makes sense for all of us.